Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Poster increased review rating.

Update by user Sep 06, 2017

Company called me. Employee came to my house w/ new phone & re-certification papers.

They paid my past bill & future one. But as a result I have no reason to contact them so I can't tell you if you can.

Original review posted by user Aug 30, 2017

This company sent me text to pay bill. Called main # & all I can get is machine.

Left messages but no return call. Went to their site & pay online & recertify links don't work. Site lists a 2nd # but it says VM box not set up yet. Then site was down cause they ran out of bandwidth.

Posted on Facebook page & nothing. Even replied to texts & nothing. I'm not driving almost an hour to pay this bill @ their store. So I tried to switch co's but new co said they blocked me from switching.

Gave me # to co over all of them so I could force switch & they can't even find me in the system. All I can do now is move & use new address.

I've reported them to FCC. If they show up @ your door like they did me even though gate has no soliciting sign on it tell them no.

Review about: Infiniti Mobile Account.

Reason of review: Problems with payment.

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